IT Professional Services can be defined as the delivery of technology-related services to a customer, allowing them to focus on their core business concerns. Services can range from consulting and advising on a strategy to product deployment and data analytics.
IT professional services is a very broad category which covers the provision of specialized technology-related services to companies, allowing customers to focus on core business concerns. In the IT realm, professional services can range from providing expert advice to hands-on activities like implementing software in a customer’s data center or in the cloud.
TXD Systems’ highly trained and experienced technical consultants and engineers provide a wide range of professional services that focus precisely on your organization’s IT needs.
Consulting and Advisory Services: Consulting and advisory services are offered by consulting firms and are focused on providing technology strategy, regulatory and compliance issues, IT risk management and controls, sourcing advice, and cost optimization. They also sometimes offer advice regarding new technology selection.
Product Implementation Services: Implementation services are hands-on services where the firm understands requirements to meet business goals, building an implementation plan software installation and configuration, customization, testing, system integrations with existing software systems, user training, and perhaps maintenance.
Custom Development Services: Custom development services provide for the creation of software applications for specific groups of users. This kind of software contrasts with off-the-shelf software which is designed to meet the needs of many users. Custom development service providers have skilled developer’s on-staff who are capable of understanding sometimes complex requirements, and building software to meet precise business requirements for clients.
Managed Services: Managed service providers assume responsibility for the successful running of software or the provision of services on behalf of the client in an outsourcing arrangement. Managed services typically involve around the clock monitoring and management of software and infrastructure to ensure that service level agreements are met. Managed services can cover any aspect of a client’s IT infrastructure. For example, managed security services are often purchased by companies if they do not have internal resources with the skill set or the time to protect systems against malware or data theft.